VENLO - As a result of a fire in a transformer station, there is currently no power at several locations in Venlo. This problem also affects some business parks, including Businesspark Tradeport.
A fire at a transformer substation damaged some parts of the power grid to the extent that they cannot be repaired in the short term.
Stay tuned
Enexis is working hard to resolve this as soon as possible. To stay up to date with all developments, please sign up for notifications and information via the ways below.
Information:
- https://www.enexis.nl/storingen-en-onderhoud/venlo/15566664
- ENEXIS Failure App for smartphone
Compensation in case of malfunctions or damage due to malfunctions that have occurred.
Report faults: 0800 - 9009
The website states when the statutory compensation scheme applies in case of outages. It also states when a customer is eligible for compensation in the event of an outage that has occurred:
https://www.enexis.nl/storingen-en-onderhoud/compensatieregeling-na-storing
